Terms Of Service

Last Updated: March 20, 2026

Welcome to Eddy Street Pty Ltd ("Eddy Street", "we", "us", "our"). By accessing our website (https://eddystreet.co) and engaging our AI and automation services, digital products, or consulting, you agree to be bound by these Terms of Service.

1. Scope of Services

• Eddy Street provides bespoke AI integration, Large Language Model (LLM) digital agents, workflow automation, and business consulting.

• Our offerings include Professional Services (custom development), Advisory Services (coaching and workshops), and Digital Products (templates and training).

• All specific project deliverables, timelines, and costs for bespoke work will be defined in a separate Statement of Work (SOW) or Service Agreement signed by both parties.

2. Payment and Billing

• Currency: While our primary billing is in Australian Dollars (AUD), we accept payments in various local currencies (including but not limited to THB, MYR, USD, JPY). International payments are subject to the exchange rate at the time of the transaction.

• Payment Methods: We accept payments via Stripe (Credit/Debit Cards, Apple Pay, Google Pay), Direct Bank Transfer, and Wise.

• Authorization: By providing payment details via Stripe, you authorize Eddy Street to charge the fees for the services selected. For Bank or Wise transfers, services will commence only upon receipt of cleared funds.

3. AI Performance and Limitations

• No Guarantee of Accuracy: You acknowledge that AI models (such as those from OpenAI or Anthropic) can occasionally produce "hallucinations" or incorrect data. Eddy Street is not responsible for the accuracy of outputs generated by AI agents.

• Non-Reliance: Any ROI estimates, time-saving projections, or performance forecasts provided during consultations are estimates only and do not constitute a guarantee of results.

• Human Oversight: It is the Client’s responsibility to provide human oversight for any AI-generated content or automated actions that impact customers, safety, or legal compliance.

4. Intellectual Property & Licensing

• Eddy Street Property: We retain ownership of our proprietary methodologies, pre-existing code, "AI Blueprints," training materials, and foundational automation structures used to build your solution.

• Digital Product License: For digital downloads, templates, or workshop materials, the Client is granted a single-user, non-transferable license. Redistribution, reselling, or sharing account access is strictly prohibited.

• Client Property: Upon full payment for bespoke development, the Client is granted a non-exclusive, perpetual license to use the custom-developed agents and workflows for their internal business operations.

5. Limitation of Liability & Force Majeure

• ACCC Compliance: To the maximum extent permitted by the Competition and Consumer Act 2010 (Cth), Eddy Street’s liability for any breach of a consumer guarantee is limited to the re-supply of the services or the cost of having the services supplied again.

• Force Majeure & Third-Party Failures: We are not liable for any delays or service interruptions caused by third-party API providers (e.g., OpenAI, Anthropic), hosting platforms, or automation tools (e.g., Zapier, GoHighLevel). Such events are considered Force Majeure, and our obligations will be suspended for the duration of the disruption.

• Event Disruptions (Seminars & Webinars): In the event that a live seminar, workshop, or webinar cannot be conducted due to circumstances beyond our reasonable control—including but not limited to venue unavailability, government restrictions, health emergencies, travel disruptions, or telecommunications failure—Eddy Street reserves the right to:

- Reschedule the event to a future date; or

- Transition the event to a digital/online format. Such occurrences are considered Force Majeure events, and Eddy Street shall not be held liable for any incidental costs incurred by the Client (e.g., travel or accommodation).

6. Governing Law & Dispute Resolution

• These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of New South Wales (NSW), Australia.

• Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

7. Termination & Refunds

• Either party may terminate an agreement for ongoing services with 30 days' written notice.

• Refunds are governed by our Refund & Cancellation Policy. Upon termination, the Client must pay for all work performed up to the date of termination.

8. Contact Information

• Questions about the Terms of Service should be sent to us at [email protected].